decorative corner
new itemAvenue Support

  • UPDATE: Avenue support will return to normal service hours for both phone and e-mail, we apologize for any inconvenience. Service will continue to be impacted as we work through the backlog of tickets, e-mail and phone messages.
    Due to unforseen circumstances, Avenue support will only be available through e-mail ( All support will be delayed. We will update you as soon as we can about when service will return to normal. Please visit our support wiki at

new itemAvenue to Learn Updates - January 2019

  • Avenue updates for January can be found at the support wiki's page for the 2019 Updates - There are several updates that will provide new functionality and abilities for the coming semesters. Please note that this update will partially be delivered on December 21 to minimize impact to the community.

D2L Pulse App

  • Thanks to modifications to the way you login to Avenue to Learn, we now are pleased to introduce you to D2L's (the company who makes Avenue to Learn) app, Brightspace Pulse. This free app will assist you in keeping on top of your workload, as well as notify you when courses you are enrolled in on Avenue to Learn are updated. To download the iOS version for iPhone users here is the link: For the Android version download it from the Google Play store through this link: While we are not the developers of this app, we can provide some basic support around configuring it for use at McMaster. If you have feedback for D2L, feel free to put in a ticket and we will pass on that information to D2L.

2018/2019 Fall/Winter Course Request Form

Office 365 now available to all McMaster students

  • McMaster students and faculty now have access to Office 365 - Word, Excel, PowerPoint and other tools to support your studies and research. For more information on this, go to For any questions regarding Office 365, please contact the University Technology Services HelpDesk at