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new itemAvenue to Learn Spring/Summer Support Hours

  • As of Monday, May 3rd, Avenue support will be available 8am-6pm, Monday through Thursday, and 8:30am-4:30pm on Friday.

new itemIntermittent issues with incoming support requests (JIRA)

  • The platform we use for incoming support requests (JIRA), has been encountering intermittent problems.

    For support requests that our end users initiate, there may be a delay in response time. We have been communicating with University Technology Services to get this resolved as soon as possible.

    If you are unable to access our support form at , or do not receive an automated response stating that your support request was received, please email us directly at

2021 Spring/Summer Course Request Form (Instructors)

Avenue to Learn Review Results and Next Feedback Opportunity

  • In Fall 2019 we gathered feedback from the McMaster community about Avenue to Learn. Much of what we learned has been put in to practice and we are happy to announce that the Report back to the Provost is now live. The report is on the Provost's website here:,_2021.pdf. We will also be posting a link to our follow-up report, with the progress on those recommendations here .

    Once again, we would like to thank the LMS Review Steering Committee, and most importantly, the McMaster community who overwhelmed us with feedback on Avenue to Learn. Your feedback has served as a guide for how we deliver service for the last two years, and your feedback will continue to guide us going forward. We also would like to announce that the next survey to collect feedback is going to go live, Monday, March 15, 2021!

Update on Respondus (March 19, 2021)