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new itemAvenue to Learn Updates - November 2018

new itemNetwork Service Interruption on November 13th

  • University Technology Services reported that there was a Network Service Interruption that occurred Tuesday November 13, 2018 from 9:00pm - 11:30 p.m. This caused some login problems with Avenue to Learn.
    This service interruption impacted both the wired and wireless networks. Services were restored and resumed normal operations at 11:15 p.m. on. The UTS network team is investigating and conducting a root cause analysis to find out what caused the problem. For this and any forthcoming issues, they will continue to post updates to the UTS Service Dashboard at

    If you have any questions or experience any issues, please notify us at at

Changes on the Avenue Login Screen

  • Changes on the Avenue Login Screen to Coordinate with BrighterWorld Web Template:
    On the early morning of Tuesday October 23 2018 the appearance of the authentication login screen that Avenue uses to allow people in will change to reflect the McMaster BrighterWorld look and feel. If you have any questions or experience any issues after this change please notify the University Technology Services (UTS) service desk at at

2018/2019 Fall/Winter Course Request Form

Office 365 now available to all McMaster students

  • McMaster students and faculty now have access to Office 365 - Word, Excel, PowerPoint and other tools to support your studies and research. For more information on this, go to For any questions regarding Office 365, please contact the University Technology Services HelpDesk at

D2L Pulse App

  • Thanks to modifications to the way you login to Avenue to Learn, we now are pleased to introduce you to D2L's (the company who makes Avenue to Learn) app, Brightspace Pulse. This free app will assist you in keeping on top of your workload, as well as notify you when courses you are enrolled in on Avenue to Learn are updated. To download the iOS version for iPhone users here is the link: For the Android version download it from the Google Play store through this link: While we are not the developers of this app, we can provide some basic support around configuring it for use at McMaster. If you have feedback for D2L, feel free to put in a ticket and we will pass on that information to D2L.